---
title: Open Up – The New Super Easy World of Integration
description: Top-of-the-market closed software vendors may become seduced by their own power and turn complacent.” – Sergei @ Daxtra I can’t believe I’m saying this but……
image: https://blog.idibu.com/hubfs/kyle-glenn-nXt5HtLmlgE-unsplash.jpg
---

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# Open Up – The New Super Easy World of Integration

 Written by [Steve Walker](https://blog.idibu.com/author/steve-walker)

> Top-of-the-market closed software vendors may become seduced by their own power and turn complacent.” – [Sergei @ Daxtra](http://www.daxtra.com/2017/05/04/open-your-mind/?utm_content=buffer3095e&utm_medium=social&utm_source=linkedin.com&utm_campaign=buffer)

**I can’t believe I’m saying this but…**

## … I like iFrames.

It just stuck in the throat, but after 10 years of developing a business whose fundamental job is integrating systems (we post advertising data into 1200+ job boards globally) – I find the [technically filthy iFrames](https://stackoverflow.com/questions/1081315/why-developers-hate-iframes) address certain issues in the world of integrating systems that are good.

Let’s come back to that…

The [difference between open and closed systems is explained well by Sergei Makhmodov in this article](http://www.daxtra.com/2017/05/04/open-your-mind/?utm_content=buffer3095e&utm_medium=social&utm_source=linkedin.com&utm_campaign=buffer) – and while closed systems, controlled by the vendors served them a purpose historically, I’m happy to see that it would be the undoing of any Recruitment System moving forward in our SaaSsy world. Good.

Legacy big-boy market-leaders have done everything possible to not open up – or to do so on the basis of +$1600 day rates with a 3 month wait time. **Removing their control not only allows their client to become more effective as a business, its good for the market/innovation/competition in general.**

In the new obsession to integrate systems (think [Zapier](https://zapier.com/), [IFTTT](https://ifttt.com/), [Internet of Things](https://en.wikipedia.org/wiki/Internet_of_things) etc) it amuses me to see how what we saw as historical technical inferiority becomes flavour of the month.

## Queue “Webhooks”

[![aaarr-webhooks-pirate](https://blog.idibu.com/hs-fs/hubfs/Imported_Blog_Media/aaarr-webhooks-pirate.gif?width=300&name=aaarr-webhooks-pirate.gif)Webhooks](https://en.wikipedia.org/wiki/Webhook) are now the darling of the SaaS world – they allow any system to push data to any system that can accept it (note, only dinosaurs do not – we should be releasing our idibu web hook system in the next few weeks).

## What is a Webhook?

When we first started idibu we learned about all the different ways to integrate and send data into job boards – the **worst approach** was plain old email and FTP (you can hardly call this an integration frankly) – and the utopian vision was ‘the official API’.

Well, just above FTP was what idibu called “HTTP Push” – it’s where you post all the job details in the URL – to inject the job advert. It was deemed a slightly dirty solution, it meant the job board didn’t need to develop a technically robust API… and most of the time it worked… most of the time.

**Fast forward 10 years and the world is in love with Webhooks – which are simply “HTTP Pushes” with a new name** – no longer dirty hacks – they lower the barrier to entry, and enable semi-technical people to quickly hook together disparate systems. They are great. And they haven’t just achieved main stream acceptance through marketing fluff – the network infrastructure connecting all our system has of course improved too in the last decade.

## iFrames – why do I like them now?

Of the difficult lessons learnt from integrating idibu into CRM/ATS’s over the past 10 years, you would think the purist API integration route would be the way forward – I know I did.

The problem is that **you end up with a huge number of different systems and user interfaces – sometimes created by a partner who ignores your advice on best practise – which means your support team have a scalability issue as you try to deal with all the nuances of these different models.** Yes, a full API integration is theoretically the best. In practise the freedom to ‘build it as you want’ can come back to haunt you.

Yes, a full API integration is theoretically the best. In practise the freedom to ‘build it as you want’ can come back to haunt you.

**Limitation can be a liberation** – and in planning how we would integrate the new idibu platform into Bullhorn we had to grapple with using a teeny-weeny iFrame window in their system.

This turned into a blessing – **we re-engineered our navigation completely, upgraded our core system to work effectively in this small space – in short, by accepting the gross limitation of an iFrame integration it forced us to push what we could do.**

It’s made us really work on the user experience and to focus acutely on helping a consultant use our product from inside their CRM.

**And the best bit?**

1. Its a copy/paste integration that can be put into ANY third party system in the space of a couple of hours.
2. Our team only have ONE interface and integration approach to support

I love the simplicity of this new low integration barrier to entry where our service can be fully embedded inside any other system in hours. I love that Webhooks let us send key events to any system anywhere instantly.

**Sometimes the best solution to a problem already exists – and producing new technology is not the answer. Improving what already exists can often be the non-revolutionary but excellent way forward.**

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